Refund policy
Updated October 3, 2026
Subscriptions are sold by our reseller Paddle.com, the merchant of record for all our orders, which handles refunds. This policy is part of the terms of service.
- 30 days: if ConvergerLab isn't for you, ask for a full refund within 30 days of the first payment of a subscription, by writing to support@pablin.me or through Paddle. The subscription ends when it is refunded.
- After that, payments are not refunded, but you can cancel at any time so that nothing more is charged.
- If we end the service or your account without cause (section 8 of the terms), we refund the unused part of the period you paid for.
- Nothing here limits your rights under the law where you live. Consumers in the European Union, the EEA, the United Kingdom and Switzerland have a statutory 14-day right to withdraw from a purchase of digital services; the 30 days above include it.